Getting Smart Service from TriEagle Energy in Texas

quality electricity in TexasLicensed in 2003 by the Texas Public Utility Commission (PUC) to operate as a retail electric provider (REP) across the state, TriEagle Energy provides residential and commercial electricity service to its many customers. “A pioneer in deregulated energy, TriEagle Energy has been a well-respected leader in in the Texas retail energy industry for over decade. Now backed by the proven strategy and financial resources of Crius Energy, TriEagle customers continue to benefit from this Better Business Bureau A+ rated company’s strong value propositions and innovative products.”[1]

Early this year, TriEagle Energy was acquired by Crius Energy. “Michael Fallquist, CEO of Connecticut-based energy provider Crius Energy LLC, said he wanted to move into the deregulated Texas electricity retail market and to grow its commercial business. Crius found the right fit in The Woodlands-based TriEagle Energy LP, which has been growing for years, and now counts about 200,000 retail customers, Fallquist said. Crius just bought TriEagle for $19.1 million — $15.9 million in cash and $3.2 million in phantom unit rights.”[2] What attracted Crius to TriEagle was the latter's growth and reputation in commercial retail sales as well as municipal electricity operations.

In terms of plan offers, TriEagle Energy has many options for its customers. One of their most affordable plans is the Eagle 6 plan, a fixed-rate 6-month plan with an average rate of 8.4 cents per kWh in the Houston area. For this plan, the energy charge is 7.9¢ per kWh and the base charge is $4.95 per billing cycle. Since this is a contract plan, the early termination fee is $20 per month remaining in the contract.

TriEagle Energy also offers the WeatherBug Home Eagle 6, another fixed-rate 6-month plan that comes with a Smart Thermostat (with installation). For this plan, the energy charge is 9.9¢ per kWh, and the base charge is also $4.95. The same early termination fee applies.

Other non-recurring charges that TriEagle Energy may charge are a $30 insufficient funds fee, disconnection fee and late fee charges.

Early this year, TriEagle Energy was recognized for its innovative free tools. “Through its work with local transmission and distribution utilities and providers of energy management solutions, TriEagle is offering customers the opportunity to reduce their overall energy usage with either a free cooling system tune-up or in-home devices that are free for eligible low-income families... Hundreds of TriEagle customers have already benefited from the insights of certified technicians as part of the CoolSaverSM A/C Tune-Up Program – sponsored by CenterPoint Energy. Trained air conditioning contractors identify ways to reduce usage, improve indoor cooling and control humidity in the home as part of the CoolSaver Program. The tune-ups are valued at $150.00 per unit but are free to TriEagle customers who enroll on or before September 30.”[3]

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